Contact Us

“We value your questions and concerns. Whether you’re seeking help for yourself, supporting a loved one, or looking for more information about our programs, our team is here to listen and guide you. All inquiries are confidential — reach out today and take the first step toward recovery.”

Let's talk

How can we help you?

📞 Call Our 24/7 Helpline:

+27 84 5459 265

Confidential support is only a call away.

Book a Free Confidential Assessment
Fill in our quick form, and a caring professional will contact you within 24 hours.

📩 Request a Call Back
Prefer that we contact you? Leave your details, and we’ll reach out at a time that suits you best.

Headquarters

575 Lansdowne Road, Turf Hall, Cape Town, 7780

General inquiries

+2784 5459 265

Email address

help@newjourneytreatmentcentre.com

Booking Pre‑Screening Questionnaire

This confidential questionnaire helps us understand your needs and guide you to the right level of care. You may stop at any time.

A. About You

Are you seeking help for yourself or someone else? First name of the person needing help Age range Location (City/Suburb, Province) Preferred contact method Best time to contact you

B. Current Concerns

What substances or behaviours are you seeking help for? Frequency in past 30 days Most recent use/episode How long has this been a concern? Have you received treatment before?

C. Health & Safety

Any medical conditions or medications we should know about? In the past 7 days, have you experienced thoughts of harming yourself or others? History of seizures or severe withdrawal? Are you currently in a safe environment?

D. Funding & Timing

Do you have medical aid? If yes, which scheme? How soon would you like to start?

E. Consent & Booking

I consent to the processing of my information in line with POPIA and the Privacy Policy. I would like to receive recovery updates and resources.

Once submitted, you will be taken to our booking calendar.